The B2B Onboarding cloud service supports the onboarding of your B2B partners to our B2B Routing service.
You have booked the B2B Routing service and want to connect a larger number of B2B partners? Use the B2B Onboarding service to invite your partners to the onboarding and stay on top of things even with a large number of partners. Your partners can use the self-service to carry out the following steps.
The service supports both the onboarding of new partners and the migration of existing partners from your old solution to the B2B Routing.
For larger onboarding and migration projects we offer you the B2B Onboarding service. It enables you to connect your business partners to our B2B Routing service using a standardized and largely automated process. Email invitations, registration of the B2B partners for the B2B Directory, and the activation of a business link between you and your partner as a prerequisite for the exchange of EDI messages via the B2B Routing service, are essential parts of the B2B Onboarding service.
Your business partners log onto our platform and go through the onboarding process online. During the process, they are guided step by step. You can keep track of the progress of each trading partner with our monitoring solution and, if necessary, intervene directly.
After your B2B partners have confirmed their participation in the B2B Routing service, they can immediately exchange EDI messages with you via the SEEBURGER Cloud. Your partners can use the self-service in case they want to adjust further configuration settings.
We provide you with a project template, which includes simple, predefined forms. The project template includes:
You can set up an individual onboarding project based on these project templates by customizing the template texts.
To start a project, you need a list of participants in CSV format. After you have imported the list, you can use the welcome email template to send an invitation email to the participants.
The participants only need to click the link included in the invitation email to start the onboarding process. Participants are asked to register for the SEEBURGER cloud and get a user account. They can add their contact data and EDI ID in the onboarding form. To finalize the onboarding, they have to confirm the exchange of EDI messages with you via the B2B Routing.
From that moment, you can exchange EDI messages with your new B2B partner via the B2B Routing service. The B2B partner can use the self-service to adjust further configuration settings such as the communication end point setup.
You can always add new participants to an ongoing project.
Use our monitoring features to see the detailed status of each participant of your onboarding project at anytime, so you can see early enough if participants don’t react, reject the onboarding or haven’t completed the onboarding process.
You can send email reminders or follow-up via telephone and keep a record for each participant. Participants can also reject the participation, for example when they are not the correct contact person to do the onboarding, and inform you about the correct contact.
Monthly base price (including 20 Partner Onboardings* each billing month)
Each additional Partner Onboarding 25 €
*The B2B Directory registration of a B2B Partner who has been invited by a B2B Onboarding project counts as Partner Onboarding.